DOCSIS 3.0 Zoom

Petunjuk DOCSIS 3.0 Zoom

  • Problem: I have connected a router to the cable modem but cannot access the
    Internet or send or receive email.
    4 Plug the modem’s power cube into an outlet and then into the modem’s POWER jack. It
    may take several minutes for the modem to register with the cable system. If the
    modem’s front panel STATUS, US, and DS lights do not stay on steady after a
    reasonable amount of time, go to Troubleshooting.
    Package Contents
    Solution: ¾ Connect the cable modem directly to a PC following the instructions
    above. If the cable modem works properly when connected directly to
    your computer, most likely the problem is caused by the router’s
    configuration or installation.
    Cable Modem
    Modem Stand
    5 Power-up the router. Wait for the router to complete its power-up sequence. The
    modem’s LINK light should come on.
    Power Cube
    Ethernet Cable
    ¾ First try shutting down and restarting each computer connected to the
    router. Power cycle your cable modem and allow time for it to
    resynchronize with the cable system.
    6 You may need to restart some or all of the computers attached to the router.
    System Requirements
    7 You should follow any directions that your cable provider has given to you. Your cable
    company may instruct you to tell them your cable modem’s MAC address after you
    complete the hardware installation.
    You need to connect the cable modem to a cable modem service that uses any of the
    popular DOCSIS standards – 3.0, 2.0, 1.1, or 1.0. If you need to get cable modem
    service, please speak with your cable service provider.
    ¾ You may also need to check that the DHCP client on the router’s WAN
    port is enabled. If you need help, look in your router’s manual or
    contact your router manufacturer.
    8 Using a computer connected to the router, open the computer’s browser and go to a
    website to check that the connection between your cable modem and router is working
    You need to connect a computer or router to the cable modem using an Ethernet cable.
    The computer can be a Windows, Macintosh, or Linux computer. The router must have
    one or more Ethernet ports, and may include wireless capability. Instructions for making
    this connection are below.
    ¾ If that does not solve the problem, you may need to contact your cable
    service provider and give them the MAC address of the router’s WAN
    Note: If you have a problem connecting to the router, please test the cable connection
    by connecting the cable modem directly to a PC by following the instructions in the
    previous section. If the cable modem worked properly when connected directly your
    computer, most likely the problem is caused by the router’s configuration or installation.
    Check your router’s documentation for help.
    Getting Help
    Locate Your Ethernet MAC Address
    If you need assistance, please go to
    Your cable company may ask for your cable modem’s MAC address. This is on the bottom
    of your cable modem. You may want to write it down here for quick reference:
    and select Technical Support for help
    via our Web SmartFacts system, email or phone.
    Safety Issues & Warnings
    Your cable service provider may provide a cable modem starter kit
    Some cable service providers supply a cable modem starter kit that can be useful when
    you install your cable modem. The kit may include a coaxial cable for connecting
    between a wall jack and your cable modem. (These are also available at most
    electronics retailers.) The kit will include instructions, and may also include a CD with
    software. If you receive a kit like this, we recommend that you read the kit’s
    instructions and use them to install your Zoom cable modem. This cable modem is
    DOCSIS 3.0 certified by CableLabs, and connects like a normal cable modem. You will
    need to plug in the cable modem’s power cube, connect to cable modem service using
    a coaxial cable, and connect the included Ethernet cable between the cable modem
    and a computer or router.
    Power CATV Reset ETH
    How to connect to a computer if you don’t have a cable company’s starter kit
    1 Make sure that your computer is on.
    2 Plug one end of the Ethernet cable into the modem’s ETH jack and plug the other end
    into your computer’s Ethernet jack. The LINK light of the modem should be lit to show
    the Ethernet connection.
    3 Connect the modem to a coaxial cable for the cable service. The cable service is
    carried on the same cables and connectors as your cable TV service.
    ¾ You can connect a coaxial cable between an open cable service wall jack
    and the cable modem. (If no wall jack is open, you can use a coaxial T
    ¾ Alternatively, there may already be a coaxial cable that is connected to
    service and that has an open end for connecting to the cable modem.
    4 Plug the power cube into an outlet and then into the modem’s POWER jack. It may take
    several minutes for the modem to register with the cable system. If the modem’s front
    panel STATUS, US, and DS lights do not stay on steady after a reasonable amount of
    time, go to Troubleshooting.
    5 You should follow any directions (including instructions for any software installation)
    that your cable provider has given to you. Your cable company may instruct you to tell
    them your cable modem’s MAC address after you complete the hardware installation.
    6 Now that you have installed your Zoom cable modem and it has synchronized itself with
    the cable network, your cable modem can connect you to the Internet. Open your
    browser and go to a familiar Web site to check that the cable modem is working.
    Congratulations! Installation is complete.
    How to connect your cable modem to a router (not a computer)
    1 The router should not be plugged in or powered up. If it is, unplug it.
    2 Plug one end of the Ethernet cable into the modem’s ETH jack and the other end into
    the router’s WAN Ethernet jack, typically labelled WAN or Internet.
    3 Connect the modem to the cable outlet.
    ¾ If you have a wall outlet cable jack: Connect one end of the coaxial cable to the
    modem’s CABLE connector and connect the other end to the wall jack.
    ¾ If you do not have a wall jack: You should have coaxial cable entering your
    house close to where you want to locate your cable modem. Connect the end of
    this cable to the modem’s CABLE connector.
    Please note the following:
    WARNING: Risk of electric shock. Do not expose to water or moisture.
    • You can position the cable modem horizontally or vertically. The vertical position benefits
    from the modem stand.
    The Broadband Residential Cable Modem is a high-performance communications
    device designed for home and office environments.
    • Do not block the modem vents in any way.
    Do NOT use the cable modem outdoors. Keep the cable modem in an
    environment that is between 0°C and 40°C (between 32°F and 104°F).
    • Do not place the modem near a heating or air conditioning duct, in direct sunlight, or
    anywhere susceptible to drastic temperature changes.
    To avoid overheating the cable modem, do NOT place any object on top of the
    cable modem.
    Your Zoom cable modem has several lights on its front panel to help you monitor the
    modem’s status.
    Do not restrict the flow of air around the cable modem.
    The manufacturer assumes no liabilities for damage caused by any improper use
    of the cable modem.
    Light Name Mode Status
    POWER Solid Power is on.
    Zoom Telephonics, Inc. (hereinafter “Zoom”) assumes no liabilities with respect to the contents of this
    document. Zoom also reserves the right to revise this document or update occasionally the content
    hereof without any obligation to notify any person of such revisions or amendments. Specifications subject
    to change without notice.
    Modem is establishing a connection from the Internet to the
    Solid Connection from the computer to the Internet is established.
    Dark Not scanning.
    Regulatory Information
    Modem is establishing a connection from the computer to the
    Solid Connection from the computer to the Internet is established.
    This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference and,
    (2) This device must accept any interference received, including interference that may cause undesired
    Dark Not scanning.
    Blinking Modem is establishing a connection to the cable provider.
    UL Listing
    This product is UL-Listed and complies with all applicable electrical and fire safety requirements.
    Solid Modem connection to the cable provider is established.
    Limited Warranty
    Blinking Data is flowing between the computer and the Internet.
    Zoom Telephonics, Inc. (hereinafter “Zoom”) warrants this product against defects in material and
    workmanship for a warranty period of 2 years. This warranty applies to the original end-user purchaser.
    Powered-up modem is connected to LAN device (e.g. computer,
    For all Zoom products other than software, Zoom will, solely at its option, repair or replace this product
    with a functionally equivalent new or factory-reconditioned product during the warranty period. The
    consumer will deliver the product to Zoom. All transportation risks and costs in connection with this
    warranty service are the responsibility of the consumer.
    Problem: I cannot access my Internet service or send or receive email.
    Solution: All the modem’s front panel lights—LINK, STATUS, US (upstream), DS
    (downstream), and POWER—must be solidly lit before your modem will let
    you connect to the Internet. If they are not:
    Zoom will replace software at no charge if there is a defect in materials or workmanship for a period of 30
    days from date of original retail purchase, provided the defective software is returned to Zoom. Shipments
    from Zoom will normally be via U.S. Mail. Software products supplied by Zoom are sold “as is,” without
    warranty, either expressed or implied, as to function, application, merchantability, performance, and
    ¾ Check all modem connections (power, Ethernet, and cable modem line).
    ¾ Unplug your cable modem and then plug it back in.
    ¾ Restart your computer.
    ¾ Check to see that your cable TV is working.
    ¾ Check with your cable service provider to make sure that high speed
    access is available and running.
    Zoom is not responsible for incidental or consequential damages, and is not responsible for damages
    resulting from the breach of any expressed or implied warranty. Zoom is not responsible for any costs of
    recovering, reprogramming, or reproducing any programs or data stored or used with the Zoom products,
    damage to property, and to the extent permitted by law, damages for personal injury.
    ¾ In rare instances, the cable signal may be weak or noisy. If this is the
    case, call your cable service provider.
    ¾ If you are using your PC’s Ethernet port, check that this port is
    functioning correctly. If you are using wireless, check that your wireless
    connection is functioning correctly. Refer to its documentation if
    This warranty is in lieu of all other warranties, expressed or implied. We do not assume or authorize
    assumption for us of any other warranty expressed or implied. Some states and countries do not allow the
    exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may
    not apply to you.
    ¾ Check that your Web browser is configured correctly. It should be set to
    use a network connection (this might be called a Local Area Network or
    broadband connection).
    This warranty does not apply if the Zoom product has been damaged by accident, abuse, lightning or
    other natural disasters, misuse or misapplication, or if it has been modified without the written permission
    of Zoom, or if any serial number has been removed or defaced.
    ¾ Check that your computer’s network settings are configured correctly. A
    Windows computer should have a local area connection that should
    normally be Internet Protocol version 4, Internet Protocol version 6, or
    TCP/IP; not AOL, Dial-up, or Adapter. A Macintosh computer should be
    configured for Built-in Ethernet, and TCP/IP should be set to Using
    This warranty shall not be applicable to the extent that any provisions of this warranty are prohibited by
    any federal, state, or municipal law that cannot be preempted. This warranty gives you specific legal
    rights, and you may also have other rights that vary from state to state or country to country.
    0610-C 27632 ©2010
DOCSIS 3.0 Zoom

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spesifikasi produk

Brand Zoom
Model DOCSIS 3.0
Produk Router
EAN 726947110144, 726947110762, 7269471107622
Bahasa Inggris
Jenis berkas PDF
Chipset Texas Instruments Puma 5 TNETC4830 (4X4)
Transmisi data
Kecepatan pengiriman data yang didukung 10, 100, 1000 Mbps
Kecepatan mengunggah data 143.36Mbit/d
Kecepatan mengunduh data 171.537Mbit/d
Standar industri compliance 802.3, 802.3u, 802.3ab
Penyaringan alamat MAC
Port & antarmuka
DC-in jack
Soket LAN ethernet (RJ-45) 1
Operational conditions
Suhu pengoperasian (T-T) 0 - 40°C
Tipe penyuplai daya AC/DC
Indikator LED
LED daya
Berat dan dimensi
Dimensi (PxLxT) 140 x 120 x 30mm
Berat 190g
Sertifikasi FCC, CE, UL
Modulasi 128-QAM, 16-QAM, 256-QAM, 32-QAM, 64-QAM, 8-QAM, QPSK
Bandwidth 6.4GHz
Keamanan firewall BPI+, EAE, SSD
Persyaratan sistem
Sistem operasi yang kompatibel Windows OS\r
Mac OS

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